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Common questions about VoltHosting & Hosting services.
Yes we support the majority of prepaid cards for any transaction as long as it has available funds. If you're unsure if it's supported, please contact us, or check Stripe's website for more information.
To login to the VoltHosting client area, you can login with your email and password here.
Otherwise, please check our support wiki for how to login to your specific service: https://wiki.volthosting.co.uk.
Our support team is also available to help you with any issues you may have, so please feel free to get in touch!
To find out how to change your nameservers for plesk, click here.
To find out how to change your nameservers for cPanel, click here.
Logging into your VPS is very easy and simple, you can use RDP (windows) or putty (linux).
For windows servers, you can find our guide here.
For linux servers, you can find our guide here.
A managed service is a service that is managed by a third party, in this case, VoltHosting. We manage the service for you, so you can focus on your business. We offer a range of managed services, including endpoint security, email protection, managed IT support, business VPN, business password manager, phone systems, and backup management. We will provide you the best possible service from day one so you know you have a partner to rely on.

If you're interested in learning more about our Managed Service, you can find more information here or on our wiki.

If you have any questions, feel free to ask us on the Live Chat, or open a ticket!
We will notify you of any scheduled maintenance on our status page. You can sign up for alerts to be notified of any maintenance or issues with our services via a variety of methods, including email, discord, teams, slack, and more.
Of course! We welcome all reviews. You can write a review on our TrustPilot page. We appreciate all feedback and reviews, so please feel free to leave one! If you've bought a service from us directly, you would've recieved an email from TrustPilot a few days after the purchase. If you use the link in this email, it'll mark your review as verified, so please use this link where possible!

If you are having any issues with your service, please reach out to us first so we can help you resolve the issue before leaving a review.
Yes we do! We have a comprehensive wiki with multiple guides on how to use your VoltHosting service! You can find our wiki here.
If you cannot find the information you are looking for, please feel free to ask us on the Live Chat or open a ticket!
Let’s talk
If you have any questions, feel free to ask us on the Live Chat!
Open a Ticket
For more complex issues or any special requests, open a ticket!

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Data Protection Act Number: ZA920577
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